agentfleetHELP CENTER
Working with AI

AI decisions and human approvals

Understand which actions need explicit authority.

Helpful automation starts with scope

AI can help organize information, spot exceptions and draft a response. Actions that change orders, send messages, spend money or issue refunds need an enabled connection and the appropriate authority.

Review before a consequential action

Check the seller, marketplace, item, quantity, amount and current state. Do not approve a vague instruction to handle everything. Approve a concrete action with clear limits.

When the result is uncertain

A timeout may occur after a provider accepted a request. Preserve the original operation and reconcile its result before retrying. Escalate anything the system cannot resolve safely.

Need a little more help?

Tell a person what you’re trying to do.