agentfleetHELP CENTER
Local testing

What the Service local test proves

Understand the difference between local fixtures and live services.

LOCAL TESTING · Requires an operator-managed test session. This public page does not connect to the test environment.

A clearly bounded test environment

Service local testing exercises synthetic business records and selected AI, voice and customer-support journeys on an operator-managed test computer. This help website does not start that stack or provide access to it.

Before testing

Ask the operator for an authorized test session and the correct workspace, region and role. Check existing synthetic records directly before comparing an AI answer with them. Do not use real customer information.

What remains separate

A local test does not establish production provider access, hosted voice or chat, a real WhatsApp AI agent, or mobile-device acceptance. Device, authenticated and offline journeys need their own recorded proof.

When a feature is unavailable

Use the channel status page and contact the operator. Do not assume a working help page means the underlying test or provider is running.

Need a little more help?

Tell a person what you’re trying to do.